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How do I log a Support Ticket?

  • To log a support ticket, click on the ? icon on the main menu
  • This will open the Help portal in a new browser tab
  • Here you can search & view User Guides and FAQ’s that may help you with your issue
  • If you do not find a solution to your issue among the user guides then click the Log Support Ticket option on the main menu
  • You will then be redirected to the support portal, where you can report your issue by creating a new support ticket
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